Privacy Policy

Last Updated: December 11, 2025

Introduction

Prozwen ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, and applications.

Information We Collect

1. Information You Provide

We may collect information that you provide directly to us:

• Account Information: Name, email address, username, password
• Profile Information: Optional profile details you choose to provide
• Communications: Messages, inquiries, or feedback you send to us
• Business Information: Company name, business details (for business clients)

2. Automatically Collected Information

When you use our services, we may automatically collect:

• Usage Data: Pages visited, features used, time spent
• Device Information: Device type, operating system, browser type
• Log Data: IP address, access times, error logs
• Cookies: See our Cookie Policy below

3. Information from Third Parties

As a Technology Provider, we may receive information from platforms like Facebook when you:

• Connect your account to our services
• Grant permissions to our applications
• Use platform features integrated into our services

Important: We only request permissions necessary to provide our services and comply with all platform policies.

How We Use Your Information

We use collected information for:

• Service Delivery: Providing and maintaining our services
• Communication: Responding to inquiries and providing support
• Improvement: Analyzing usage to improve our services
• Security: Protecting against fraud and unauthorized access
• Compliance: Meeting legal and regulatory requirements
• Business Operations: Managing accounts and billing

How We Share Your Information

We may share your information in the following circumstances:

We DO Share:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: Third-party vendors who assist in operations (e.g., hosting, payment processing)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with merger, sale, or acquisition

We DO NOT:

• Sell your personal information to third parties
• Share your data for advertising purposes
• Use your information for purposes beyond providing our services

Platform Integration and Data Access

Facebook Platform

As a verified Technology Provider for Facebook:

• We may access business data when you grant permissions to our applications
• We use this data solely to provide the services you requested
• We comply with Facebook's Platform Terms and Data Policy
• We implement appropriate security measures for platform data
• You can revoke permissions at any time through Facebook settings

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain backup and business records

You may request deletion of your data at any time (subject to legal retention requirements).

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Correct inaccurate information
• Request deletion of your information

Control and Opt-Out

• Opt out of marketing communications
• Disable cookies through browser settings
• Revoke platform permissions

Objection and Restriction

• Object to certain processing of your data
• Request restriction of processing

To exercise these rights, contact us at support@prozwen.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide secure authentication
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

Children's Privacy

Our services are not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Privacy Shield certification (where applicable)

Application-Specific Privacy Policies

Some of our applications have additional privacy considerations:

Chartdo

Chartdo is designed with user data protection in mind:

• All weight tracking data stored locally on your device
• No cloud storage of personal health data
• Camera images processed on-device only
• No analytics or tracking

See the complete Chartdo Privacy Policy

Tillshare

Tillshare integrates with Facebook Platform to provide video comment management and social engagement features:

• Accesses Facebook data only with your permission
• Manages video comments and engagement data you authorize
• Provides analytics and management tools for your content
• Complies with Facebook Platform policies

See Tillshare Privacy Policy at tillshare.com/privacy

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

Regional Privacy Rights

European Union (GDPR)

If you are in the EU, you have additional rights under GDPR, including:

• Right to lodge a complaint with a supervisory authority
• Right to data portability
• Right to object to automated decision-making

California (CCPA)

If you are a California resident, you have rights under CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell your data)
• Right to non-discrimination for exercising your rights

Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact us:

Consent

By using our services, you consent to this Privacy Policy and our collection and use of information as described herein.